Arnold Clark review

Questions

• How would you rate the ease of Location of dealership?
  3
• What did you think of the friendliness and understanding of the salesman?
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• How would you rate the salesman knowledge and presentation of the vehicle?
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• What did you think of the ease and length of the test drive?
  3
• Happy with part exchange price offered?
  3
• Were finance and the FSA procedures explained to you in a clear concise manner?
  3
• Were you kept up to date from the point of sale to delivery?
  2
• Was the delivery, the right day, the right time and the right promise?
  1
• What was your overall experience of the dealership?
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• Would you buy a vehicle from this company again?
  1
• Any other comments……

   I purchased a Corsa from Arnold Clark dealership in Salford, in February 2010. I had the car one day when it developed a fault on the engine management, then it took over a week to fix! From new the brakes have screamed. I have lost count of the times I have reported this fault, only to be told that every car does this and that it's the tyres that are at fault. Again Arnold Clark who seem reluctant to admit the brake fault and don't seem to want to return my calls or book my car in for repair. It would appear to me that Arnold Clark are only interested in your money and selling you all the services deals after that your on your own.