Platinum Motorhouse ltd review

Questions

• How would you rate the ease of Location of dealership?
  3
• What did you think of the friendliness and understanding of the salesman?
  3
• How would you rate the salesman knowledge and presentation of the vehicle?
  3
• What did you think of the ease and length of the test drive?
  3
• Happy with part exchange price offered?
  3
• Were finance and the FSA procedures explained to you in a clear concise manner?
  2
• Were you kept up to date from the point of sale to delivery?
  1
• Was the delivery, the right day, the right time and the right promise?
  2
• What was your overall experience of the dealership?
  2
• Would you buy a vehicle from this company again?
  1
• Any other comments……

  I terrible post sale customer service! The car I purchased had numerous issues,being described as a "death trap" by my local reputsable garage that I took it to to get sorted out. Platinum failed to to so even though they say they are committed to sort it.
  Billy, the owner, has a standard modus operandi - when you phone to complain or ask for assistance he tells you he will phone you back in 5 minutes and of course never does!
  My advice - buy somewhere else.