west swindon Motor company review

Questions

• How would you rate the ease of Location of dealership?
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• What did you think of the friendliness and understanding of the salesman?
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• How would you rate the salesman knowledge and presentation of the vehicle?
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• What did you think of the ease and length of the test drive?
  2
• Happy with part exchange price offered?
  2
• Were finance and the FSA procedures explained to you in a clear concise manner?
  2
• Were you kept up to date from the point of sale to delivery?
  1
• Was the delivery, the right day, the right time and the right promise?
  1
• What was your overall experience of the dealership?
  1
• Would you buy a vehicle from this company again?
  1
• Any other comments……

   

  Cars are cheap but so is the customer service, rubbish and cars are not presented well - car we brought needed lots of little bits sorting and they never bothered to do it having promised on countless occasions.They mislead the truth - say one thing then change their mind so get everything in writing. Defintely would not buy a car from them again. Check the V5  when they say 1 previous owner...check who owner is - we later found out ours was from a rental companyl!